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Inbound/Outbound Call Services?

Meet up with Geek squares, a leading company that helps Small to Large Enterprises and Corporate Groups to run their business with ease. In the present era where the customer experience has become an essential business driver, we offer reliable and robust Inbound and Outbound Call Management Services to increase and improve the customer communication channel of our clients’ business.

Whether you belong from Banking, Finance, Education, Healthcare, Retail or Telecommunication sector, we can handle calls for issue resolution, billing inquiry, order taking, customer service, etc. Our inbound/Outbound Call Management services guarantee an ardent interaction with the customers that overlay the way for increasing the customer contentment.

Why Choose Us?

Our Specialization

We can handle inbound or outbound call effectively. Our tech experts hold rich experience in such industry and they are enough capable of handling the calls with utmost professionalism. Our services have proven to be the most effective in generating the prospective customer leads, increasing the revenues, easing communication, reducing operational costs and improving customer relationship for our clients.

Our Outbound Call Management Services Includes :

  • Customer’s Issue Resolving
  • Order entry
  • Job dispatching
  • Subscription
  • Inbound sales
  • Order booking
  • Query handling
  • Even scheduling
  • Directory inquiry
  • Medical answering
  • Customer help desk
  • Virtual receptionist
  • Information request
  • Scheduling sales demos
  • Rebate/claim processing
  • Appointment scheduling
  • Technical troubleshooting
  • Insurance claims to process
  • Product recall management
  • Sales lead qualification and closure

Our Inbound Call Management Services Includes:

Telemarketing services

Promotion Campaigns

Lead Generation Services

Market Research & Survey

Customer Surveys

After-sales follow-up services

Data verification services

Voice Broadcast